PRIVACY POLICY

In compliance with the General Data Protection Regulation 2016/679 (GDPR) and the Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD) of 5 December 2018, we inform you as follows:

 

1. DATA CONTROLLER

      • Identity: WEGROW ENERGY & LOGISTICS, S.L., with Tax ID B70669049 (hereinafter referred to as “the Controller”).
      • Address: C/Aledo Par. 9.1, Integrated Transport Centre; 30835; SANGONERA LA SECA-MURCIA.
      • Phone: +34 868 253727.
      • Contact Email: info@wegrowenergy.com.

2. PURPOSE OF DATA PROCESSING

The data provided by users will be processed for the following purposes:

-To attend to and respond to contact requests, information requests, quotations, and/or inquiries received through the available contact channels on the website.

-To facilitate, expedite, and fulfil the commitments established between the Controller and the user, and to maintain the relationship established.

In accordance with the provisions of the GDPR, a record of processing activities is maintained, specifying, according to its purposes, the processing activities carried out and other circumstances established in the GDPR.

Personal information will not be used for purposes other than those related to the contracted services or purchased products. No automated decisions will be made based on this profile.

 

3. LEGAL BASIS FOR DATA PROCESSING

The legal basis for the processing is as follows:

  • The consent provided by the user.
  • The user has provided their personal data within the context of a contractual or pre-contractual relationship to address their request and/or inquiry, thus making the processing necessary for the maintenance of said relationship.
  • Legal obligations applicable to the Controller requiring the processing of personal data in accordance with the services provided or for tax-related matters.

The user may withdraw their consent for the processing of personal data at any time. In no case will the withdrawal of consent affect the provision of services and/or the execution of contracts with the Controller.


4. PERSONAL DATA PROCESSED AND SOURCES

The personal data processed is of an identifying nature. This data has been provided by the User through the sending of emails or the use of functionalities offered on the website.

The use of contact sections, form completion, and/or functionalities offered on the site is voluntary. However, completing certain fields in the form or providing them via other functionalities is necessary to correctly attend to and manage the request. Therefore, failure to provide the required information will prevent the Ownerr from attending to and managing it properly.

The User guarantees that the data provided is true, accurate, and complete. Inaccurate, incomplete, or unnecessary data will be cancelled, deleted, or blocked in accordance with applicable law. If the personal data provided concerns a third party, the User guarantees they have informed the third party of this Privacy Policy and obtained their consent to provide their data for the purposes outlined. The User also guarantees the accuracy and updating of the data provided and is responsible for any damage caused by non-compliance with this obligation. The user undertakes to keep the data up to date.

 

5. LINK POLICY

The website may include links to third-party sites, such as social media platforms, where the Owner has a presence. These third-party websites have not been reviewed or controlled by the website or the owner. The Owner cannot be held responsible for the content of these websites or for the measures they adopt concerning privacy or the processing of personal data. It is recommended to carefully read the terms of use and privacy policies of these sites. If you wish to link to this page, please notify the Owner and obtain explicit consent to create the link. The Owner reserves the right to oppose the activation of links to their website.

 

6. DATA RETENTION PERIODS

The personal data provided by the User will be retained as long as the user remains registered in the service, while the business relationship is maintained, or until the user requests its deletion, or for the period legally established. It may also be retained when necessary to comply with a legal obligation or to formulate, exercise, or defend claims.

If the user withdraws their consent or exercises their rights of opposition or deletion, their data will be retained and blocked, available to the judiciary for the legally established period to address any responsibilities arising from the processing of personal data. In no case will it affect the provision of the service and/or the execution of contracts with the Owner.

 

7. DATA SECURITY AND CONFIDENTIALITY

The Owner is committed to implementing the necessary technical and organisational measures, based on the level of risk associated with the data collected, to ensure the security of personal data and prevent the accidental or unlawful destruction, loss, or alteration of personal data, or unauthorised access or disclosure of such data.

Personal data will be treated as confidential by the Owner, who undertakes to inform and ensure, through legal or contractual obligations, that confidentiality is respected by its employees, associates, and any other persons to whom access to the data is granted.


8. DATA DISCLOSURES AND RECIPIENTS

Your personal data may be disclosed in cases where required by law to fulfil obligations directly applicable to the Owner, when necessary to fulfil the purposes of the processing outlined above, or to provide services strictly necessary for the development of the activity.

 

9. USER RIGHTS

What are your rights when you provide your data?

The User has the right to confirm whether or not their personal data is being processed. The User has the right to access their personal data, as well as to request the rectification of inaccurate data or, in certain cases, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, the User may request the limitation of data processing, in which case the data will only be retained for the exercise or defence of claims. 

In certain circumstances, and for reasons related to their particular situation, the user may object to the processing of their data, in which case the data controller will cease processing the data, unless there are legitimate compelling reasons, or for the exercise or defence of possible claims. Where legally applicable, the user has the right to data portability, meaning they can receive the personal data we are processing and store it on their own device.

You may exercise, where applicable, your rights of access, rectification, opposition, deletion, limitation of processing, portability, and to object to automated decision-making by submitting a written request accompanied by a copy of your ID to prove your identity, with the subject “GDPR Rights” to the email address info@wegrowenergy.com.

Additionally, you are informed that you can file any complaint regarding personal data protection with the Spanish Data Protection Agency (www.agpd.es), Spain’s supervisory authority.